1. Which of the following is not a part of soft skills?

• Effective Communication
• Flexibility
• Rigidity
• Team dynamics

Answer :- c

2. Which of the following does not come under the skills of Effective Communication?

• Listening
• Speaking
• Reading
• Pretending

Answer :- d

3. How much time must be spent on listening for Effective communication?

• 50-60%
• 20-30%
• 60-75%
• 70-80%

Answer :- c

4. What ensures that the communication process is complete?

• Encoding
• Decoding
• Medium
• Feedback

Answer :- d

5. Who formulates the idea during communication?

• Receiver
• Sender
• Intermediary
• Medium

Answer :- b

6. Which of these can be categorized as traits of soft skills?

• Personal biases
• Social graces
• Friendliness
• Impudence

Answer :- b, c

7. For effective written communication which of the following things should be taken care of?

• Criticizing
• Negotiation
• Organization of ideas
• Unity, Coherence and Logic

Answer :- c, d

8. What is the basic difference between the theories of Freud and Alder?

• Freud focuses on sexuality whereas Alder focuses on fictional finalism.
• Freud’s theory is driven by pleasure principle whereas Alder’s theory is driven by perfection
• Freud talks about aggression whereas Alder talks about repression
• Freud talks about superiority complex whereas Alder talks about inferiority complex

Answer :- a, b

9. What do the yellow hat and the green hat signify?

• Generating ideas
• Patronizing emotion including anger
• Having negative mindset
• Organizing and controlling thought

Answer :- a, d

10. Which of the following are the characteristics of Group Communication?

• One way communication
• Rigidity
• Discussions
• Immediate feedback

Answer :- c, d