Leadership and Team Effectiveness Week 12 NPTEL Assignment Answers 2025

NPTEL Leadership and Team Effectiveness Week 12 Assignment Answers 2024

1. What does research suggest about performance improvement?

• Feedback is not necessary.
• Goals should be vague.
• ✅ Providing feedback is effective.
• Goals and feedback are independent.

Answer: Providing feedback is effective.
Explanation: Research indicates that feedback plays a crucial role in improving performance by helping individuals recognize areas of strength and improvement.

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2. Why are specific, observable, and time-limited goals recommended?

• They are easier to ignore.
• They discourage assessment.
• ✅ They facilitate ongoing assessment and feedback.
• They lead to goal failure.

Answer: They facilitate ongoing assessment and feedback.
Explanation: Specific and time-bound goals help track progress and allow for timely feedback and course correction.

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3. Which element of constructive feedback involves being straightforward and to the point?

• Helpful
• ✅ Direct
• Specific
• Descriptive

Answer: Direct
Explanation: Being direct ensures that the message is communicated clearly without confusion or ambiguity.

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4. What does the element of “Flexibility” in constructive feedback suggest?

• Sticking to rigid opinions.
• ✅ Being adaptable and open to discussion.
• Avoiding feedback altogether.
• Providing vague comments.

Answer: Being adaptable and open to discussion.
Explanation: Flexibility means being open to dialogue and adjusting feedback based on the receiver’s perspective.

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5. Constructive feedback should be provided after a significant delay to allow for reflection.

• True
• ✅ False

Answer: False
Explanation: Feedback is most effective when given promptly so that the behavior or action is still fresh in the recipient’s mind.

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6. What does an “Advising” response in feedback involve?

• Mirroring the message.
• Asking probing questions.
• ✅ Providing direction, evaluation, or personal opinion.
• Switching the focus of the conversation.

Answer: Providing direction, evaluation, or personal opinion.
Explanation: Advising responses offer specific guidance or judgment to help the person improve or reconsider their actions.

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7. How does a “Deflecting” response impact the conversation?

• Focuses on the original problem.
• Mirrors the message.
• Asks probing questions.
• ✅ Switches the focus to a selected topic.

Answer: Switches the focus to a selected topic.
Explanation: Deflecting moves attention away from the current issue, often to shift discomfort or avoid confrontation.

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8. What is the primary purpose of a “Probing” response in feedback?

• To impose personal opinions.
• ✅ To acquire additional information and gain insight.
• To provide instructions.
• To reflect the message in different words.

Answer: To acquire additional information and gain insight.
Explanation: Probing helps the feedback giver understand the situation better by asking follow-up or clarifying questions.

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9. Why is a “Reflecting” response used in feedback?

• To provide personal opinions.
• To impose control over the conversation.
• ✅ To mirror back the message, communicate understanding, and allow exploration.
• To deflect attention away from the original problem.

Answer: To mirror back the message, communicate understanding, and allow exploration.
Explanation: Reflecting helps the speaker feel heard and understood, and encourages them to explore their own thoughts more deeply.

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10. Which aspect is considered a key element in emotional intelligence and can help in understanding the viewpoints of customers, clients, and co-workers?

• Self-Awareness.
• ✅ Practicing Empathy.
• Expanding Knowledge.
• Drawing on Previous Experiences.

Answer: Practicing Empathy
Explanation: Empathy enables one to understand and share the feelings of others, which is vital in emotionally intelligent communication and collaboration.