NPTEL Consumer Psychology Week 5 Assignment 5.1 Answers 2025
1. Which of the following is not an example of perception?
- Sharing information
- Processing information
- Interpreting information
- Gathering information
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2. ______________ perceptions influence product evaluations through a halo effect.
- Social judgment theory
- Country-image
- Pioneer brand
- Perceived value
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3. ______________ refers to perceptions of trade-off between product benefits (e.g., product quality) and monetary sacrifice.
- Perception of switching costs
- Perceived value
- Price perception
- Risk perception
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4. In psychology, __________ training involves teaching a person who instinctively responds identically to two stimuli to respond to each differently.
- Modeling
- Generalization
- Switching
- Discrimination
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5. ______________ focuses on specific attributes of a product or service and how these attributes are understood and ultimately evaluated by consumers.
- A sensory cue
- Sensory perception
- An individual response factor
- A stimulus factor
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6. Cognitive theory is increasingly used by marketers to develop ______________ strategy.
- Financial
- Production
- Marketing
- Sales
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7. Brand switching is the _____________ brand loyalty.
- Converse of
- Interpretation of
- Same as
- Conversion of
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8. ______________ cannot be gauged with the same accuracy as stimulus factors.
- Physical factors
- External response factors
- Internal response factors
- All of the above
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9. The concepts of ____________ are important, not only in helping us understand how consumers perceive prices, but also in conducting consumer research to measure the size of the assimilation region around a particular referent price.
- Assimilation and contrast
- The severity of the consequence and the probability of the consequence
- The Nordic perspective and the American perspective
- Stability and controllability
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10. When the perceived product has to conform to a set of necessary attributes before it can be put into a certain category, the consumer is using ________________.
- Nonanalytic categorization
- Reflective categorization
- Analytic categorization
- Strict categorization
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NPTEL Consumer Psychology Week 5 Assignment 5.2 Answers 2025
1. Marketing information is embedded within consumers previous knowledge and experience stored in ___________.
- Memory
- Databases
- Files
- All of the above
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2. ______________ memory system analyzes and decodes marketing information when first encountered.
- Short-term
- Long-term
- Analysis
- Sensory
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3. Research has shown that consumers who ____________ to process information are likely to do so at deeper levels of memory.
- Do not want
- Take initiative
- Are motivated
- Are forced
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4. _____________ of marketing information increases the chances of retention and elimates forgetting.
- Repetition or rehearsal
- Repetition
- Rehearsal
- Replication
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5. What distinguishes operant conditioning from classical conditioning is the principle of ________ and _____.
- Reward, punishment
- Conditioning, unconditioned stimuli
- Sensory, semantic processing
- Surface-, meaning-level processing
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6. Memory provides us with details of ___________,_________ and __________.
- Packaging, labels, point-of-purchase displays
- Branding, prices, other pieces of relevant marketing information
- Coupons, displays, special offers
- Family preferences, word-of-mouth communications, memorable advertising
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7. People tend to forget information over time, due to a process psychologists call __________.
- Retroactive inhibition
- Temporary inhibition
- Short memory
- Retractile memory
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8. Which of the following statements is false with regard to “repetition”?
- Relevant information is likely to be processed in memory at deeper levels.
- Repetition or rehearsal of information increases the chances of retention.
- Excessive repetition can have a negative impact.
- The point at which repetition loses effectiveness varies according to the advertising or product in question.
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9. The Zeigarnik effect states that if a message is _________, people will attempt to retain it for the purpose of future completion.
- Lengthy and complex
- Not repeated frequently
- Complete
- Not complete
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10. Psychologists have discovered that sometimes when recently generated images become accessible in the mind, people forget the source and retain the new images, overshadowing images from the past. This phenomenon is referred to as __.
- Sensory processing
- Truth effect
- Imagination inflation
- Semantic processing
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