1. The term “Hard skills” and “Soft skills” are often used to signify the software and hardware of computers.

• True
• False

Answer :- False

2. Soft skills are the one-time learning process.

• False
• True

Answer :- False

3. A positive attitude at workplace seldom stimulates co-workers to achieve desired organizational goals.

• True
• False

Answer :- False

4. Commonality and cordiality are the hallmarks of effective communication.

• True
• False

Answer :- True

5. Information that comes through Grapevine communication is trustworthy.

• True
• False

Answer :- False

6. ___________ plays a vital role in communication.

• Ebullience
• Environment

Answer :- Environment

7. _____________ is the hallmark of communication.

• Conscription
• Consciousness

Answer :- Consciousness

8. Soliloquy is the example of ________ communication.

• Intrapersonal
• Interpersonal

Answer :- Intrapersonal

9. Meta-communication is communication which allows people to extract ________ meaning of certain words.

• Multiple
• Singular

Answer :- Multiple

10. It may be considered _______ if somebody is traveling at the cost of organizational funds organization and entertaining at an interview.

• Ethical
• Unethical

Answer :- Unethical

11. Which one of the following forces does Communication function?

• Beaming force
• Dividing force
• Binding force
• None of the above

Answer :- Binding force

12. In which book does Sigmund Freud talk about suppressed and repressed emotions?

• The Psychopathology of Everyday Life
• The Ego and the Id
• Totem and Taboo
• Interpretations of Dreams

Answer :- Interpretations of Dreams

13. Which of the following does Ego differentiate between?

• Image and Emotion
• Memory and Image
• Emotion and Memory
• Image and Emotion

Answer :- Memory and Image

14. Name the type of communication when one talks not to others but to himself:

• Extrapersonal
• Mass Media & Communication
• Intrapersonal
• Interpersonal

Answer :- Intrapersonal

15. Which one among the following systems of personality is the internal representative of the good and evil?

• Id
• Super Ego
• Ego
• B&C

Answer :- Super Ego