Design Thinking – A Primer Week 1 NPTEL Assignment Answers 2025

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✅ Subject: Design Thinking – A Primer
📅 Week: 1
🎯 Session: NPTEL 2025 July-October
🔗 Course Link: Click Here
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NPTEL Design Thinking – A Primer Week 1 Assignment Answers 2025

1. What is a mnemonic to remember the stages of Karmic Design Thinking?

• EAST
• BEST
• DMAIC
• EDIPT

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2. How is Karmic Design Thinking different from IDEO or Stanford’s model of Design Thinking?

• 4 stages instead of 5
• philosophical instead of scientific principles
• heart instead of brain
• Monday instead of Tuesday

Answer :

3. Why did Curio fail in his attempt at his presentation to the customer?

• He hadn’t followed a systematic process to understand the requirements
• He wanted a shortcut to success, but there are no shortcuts in the world
• His customer was not a stable person
• He had too many assumptions in his presentation

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4. Eggomobile is an example of a product designed for …

• customers who are very different from us
• people who want the cake and eat it too
• engineers who can imagine the future
• students to learn creativity in a classroom

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5. What is common between what was said 2500 years ago and this course?

• the same human-centred philosophy spans millennia
• human needs, aspirations and desires are the same across millennia
• politics, education, sports, and literature all came from millennia ago
• being famous meant saying something that everyone could relate to

Answer :

6. esign Thinking starts with _.

• Sticky notes
• Sketching and prototyping with craft materials
• Understanding of human needs
• Identifying solutions to a problem

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7. Which of the below firms is associated the most with Design Thinking?

• IHM
• Interaction Design Foundation
• International Design Foundation
• I-PAC

Answer :

8. State whether the following statement is True or False:

The customer journey map allows you to think about the steps or milestones of a process.

• True
• False

Answer :

9. Which of the following is to be followed if we are to empathize with users?

• We should leave our assumptions and experiences behind when making observations.
• We should collect data from a small group of subjects on a broad range of topics.
• We should use our insights into one’s experience and preferences.
• We should check a person’s education, employment history, and other activities that happened in the past to confirm their validity.

Answer :

10. Design thinking is a ________________ method of solving problems.

• Learning-based
• Systematic
• Topsy-turvy
• Anarchic

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NPTEL Design Thinking – A Primer Week 1 Assignment Answers 2024

1. What is the first Noble Truth according to Lord Buddha?

a) Accept suffering
b) Avoid suffering
c) Eliminate desire
d) Practice kindness
✅ Answer: a) Accept suffering
📝 Explanation: The First Noble Truth is “Dukkha” — recognizing that suffering exists in life and must be accepted as the starting point of transformation.

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2. How does the concept of empathy in Design Thinking relate to the teachings of Lord Buddha?

a) By eliminating user pain
b) By emphasizing the importance of understanding others’ feelings
c) By designing luxurious products
d) By ignoring emotions
✅ Answer: b) By emphasizing the importance of understanding others’ feelings
📝 Explanation: Both Design Thinking and Buddha’s teachings stress understanding others’ emotions deeply, which is key to solving problems effectively.

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3. What tool is used to visualize the steps a customer goes through when interacting with a product or service?

a) Customer Map Card
b) Customer Journey Mapping
c) Product Flowchart
d) Empathy Layout
✅ Answer: b) Customer Journey Mapping
📝 Explanation: This tool maps out the entire experience of the user, revealing their actions, emotions, and challenges during interaction with a service.

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4. Which of the following best describes a “Customer Persona”?

a) A fictional representation of a typical user
b) A list of customer complaints
c) A group of employees
d) A business report
✅ Answer: a) A fictional representation of a typical user
📝 Explanation: Personas are created based on real data to represent user types, helping designers keep users in mind while making decisions.

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5. Which of the following tools is commonly used to capture and organize thoughts, insights, and ideas during design thinking exercises, helping teams visualize connections and prioritize actions?

a) Spreadsheet
b) Whiteboard
c) Sticky Notes
d) Survey Forms
✅ Answer: c) Sticky Notes
📝 Explanation: Sticky Notes help in brainstorming, visual thinking, and grouping ideas quickly during creative sessions.

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6. Karmic Design Thinking comprises how many phases?

a) 3
b) 4
c) 5
d) 6
✅ Answer: b) 4
📝 Explanation: Karmic Design Thinking is structured in 4 key phases inspired by Eastern philosophical frameworks.

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7. What should be documented from personal experience and observations before going to the Analyze stage?

a) Product price
b) Steps and emotional mapping
c) Team skills
d) Market trends
✅ Answer: b) Steps and emotional mapping
📝 Explanation: It’s essential to capture how users act and feel at each point in their journey to identify real pain points and opportunities.

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8. Why is it important to use real observations rather than just asking customers about their experiences?

a) Customers always lie
b) Observations provide more accurate and unbiased data
c) Interviews are expensive
d) Data is not important
✅ Answer: b) Observations provide more accurate and unbiased data
📝 Explanation: People may forget or misreport their behaviors, so direct observation leads to more accurate insights.

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9. What is the final step suggested for ensuring the completeness of the Customer Journey Map?

a) Ask the marketing team
b) Having a second persona for a more comprehensive view
c) Skipping emotional mapping
d) Add product reviews
✅ Answer: b) Having a second persona for a more comprehensive view
📝 Explanation: Considering another type of user helps identify blind spots and ensures broader coverage of user experiences.

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10. What was the problem identified by the Ideo team when observing a senior citizen taking her medication?

a) She forgot the medicine name
b) She couldn’t open the child-proof medicine bottle
c) She didn’t like the color
d) She used the wrong tablet
✅ Answer: b) She couldn’t open the child-proof medicine bottle
📝 Explanation: IDEO noticed that although the bottle was safe for children, it was too hard for older people to open, revealing a design flaw.