NPTEL Global Marketing Management Week 10 Assignment Answers 2024
1. Which of the following is not an advantage of effective segmentation?
- It helps identify the most responsive set of potential customers.
- It helps develop generic marketing strategy across segments.
- It helps firm in allocating budget to most lucrative segments.
- It helps firm develop specific marketing strategies for different segments.
✅ Answer: b
✏️ Explanation: Effective segmentation enables tailored strategies, not generic ones. Generic strategies ignore unique segment needs.
2. Which of the following is not an effective segmentation criterion?
- Measurable
- Substantial
- Differentiable
- Flexible
✅ Answer: d
✏️ Explanation: Flexibility is not a formal criterion for segmentation. Valid criteria are measurable, substantial, accessible, differentiable, and actionable.
3. ____________are the firms who will buy the product once it is thoroughly tried and tested.
- Innovators
- Early majority
- Late majority
- Laggards
✅ Answer: b
✏️ Explanation: Early majority adopts products after proven reliability and utility, unlike innovators who adopt early.
4. _______________strategy involves inventing new products from scratch for the world market.
- Extension strategy
- Expansion strategy
- Adaptation strategy
- Product invention
✅ Answer: d
✏️ Explanation: Product invention means developing completely new products for global markets, not modifying existing ones.
5. Consumers from one country making use of a service in another country is known as ______________.
- Cross-border supply
- Consumption abroad
- Tourism
- Commercial presence
✅ Answer: b
✏️ Explanation: ‘Consumption abroad’ occurs when consumers travel to another country to consume services (e.g., medical tourism).
6. _________ include increasing product reliability or changing the product to make it more modular in construction or to build in redundancy.
- Design-related strategies
- Support-system-related strategies
- Strategies that reduce customer risks
- Innovation
✅ Answer: a
✏️ Explanation: These are design improvements focused on structure, reliability, and reducing operational complexity.
7. “Strong business relationships and joint working arrangements” are an example of which type of customer benefits?
- Personal
- Relational
- Operational
- Functional
✅ Answer: b
✏️ Explanation: These are relational benefits as they stem from trust, collaboration, and long-term partnerships.
8. Which of the following is not a factor influencing price sensitivity for a business buyer in global marketing?
- Percentage of total expense
- Importance to operation
- Switching cost
- Fashion trends
✅ Answer: d
✏️ Explanation: Fashion trends influence B2C more than B2B. Business buyers focus on cost, necessity, and ease of switching.
9. ________________ a fee paid to a purchaser once the product is bought and installed.
- Rebate
- Discount
- List price
- Maximum retail price
✅ Answer: a
✏️ Explanation: A rebate is a partial refund given after purchase and installation to incentivize buying.
10. Which of the following statement is a criteria to rate firm’s capability for a competitive bidding in B2B sales?
- Plant capacity
- Quantity
- Experience
- All the above
✅ Answer: d
✏️ Explanation: All listed factors help evaluate a firm’s competitiveness in B2B bidding—capacity, output, and expertise matter.