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Refund Policy

Effective Date: [31 January 2024]

Thank you for choosing Answer GPT for your NPTEL assignment answer needs. We are committed to providing high-quality services and ensuring customer satisfaction. Please carefully review this Refund Policy before making a purchase.

1. Refund Eligibility

We offer a 7-day money-back guarantee if our course or NPTEL Assignment Answers do not meet your expectations or if we are unable to resolve any issues you encounter. Before requesting a refund, we encourage you to allow us to attempt resolving any problems you may experience by opening a support ticket. To be eligible for a refund, the following conditions must be met:

  • Refund Request Timeframe: Your refund request must be submitted within 1 day from the date of purchase.
  • Unaccessed Content: The NPTEL Assignment Answers purchased must not have been downloaded or accessed in any form.

Note: A refund may be considered if the course or NPTEL assignment answers you received are completely unusable or if we are unable to provide a viable solution.

2. How to Request a Refund

To initiate a refund, please follow these simple steps:

  1. Send an Email: Email us at contact@answergpt.in with the subject line: “Refund Request – [Your Order Number].”
  2. Explain the Issue: Briefly explain the reason for your refund request.
  3. Include Necessary Details: Ensure your email contains your order number, full name, and contact information.

3. Refund Process

Once we receive your refund request and approve it, we will process your refund within 3-5 business days. Refunds will be issued to the original payment method used for the purchase.

4. Exceptions to Refunds

Refunds will not be granted under the following circumstances:

  • The 1-day refund request period has passed.
  • The NPTEL Assignment Answers have been downloaded or accessed.
  • The issue is due to user error or misunderstanding rather than the quality or usability of the content.